Create a piece that will last a lifetime
Custom design allows you to take the reins and create a beautiful piece of jewelry, which could be the perfect engagement ring, a custom pendant, a unique pair of earrings and more. The possibilities are endless. When we make your piece, we use the best materials available. We use all the popular metals (and we offer some more exotic options) and can source any type of gemstone. You can also include sentimental stones and metal from jewelry which you already have into your new piece. Our design team is trained to expertly incorporate these elements.
When we make your piece, we use some of the best materials available. We use all the popular metals (and we offer some more exotic options) and can source any type of stone. You can also include sentimental stones and metal from jewelry which you already have into your new piece. Our design team is trained to expertly incorporate these elements.
All of this is done at the highest quality, which we always provide. We combine the latest design technology with our dedication to artistry and fine craftsmanship.
We make sure you are taken care of throughout the process
The first step in getting started is to get a quote. We always provide quotes upfront. You can enter your information in this web application, or contact us at the store. If you need any help at all, we can walk you through. Once you get a quote, we can create a rendering to you what your piece will look like. Once you confirm everything is just the way you want, we will craft your new piece of custom jewelry!
FREQUENTLY ASKED QUESTIONS
- To begin, we work with you to develop the initial design. We can use your images or sketches or we can help you to create a design from scratch.
Step 2 (Initial quote):
- We will provide you with a rough estimate based on the initial design.
Step 3 (CAD deposit):
- Once the initial quote is approved we will then collect a $300 non-refundable CAD fee. If you decide to proceed this fee will be applied to your total. If you cancel the design, the fee will not be refunded. After paying this fee we will create CAD images of the design for you. From there you can request changes to the design until it is perfect (up to 5 rounds of changes per project). Once the design is to your satisfaction we will provide you with the final cost of the project.
Step 4 (Payment):
- We require custom projects to be paid in full before we move to final production. At this stage we would collect the balance (less the $300 CAD fee) of the total cost of the project.
Step 5 (Final production):
- At this stage you can sit back and relax! Our skilled team will now turn your dream design into reality.
Step 1 (Initial design):
- It will depend on how much of the design you already have in mind. If you know exactly what you want then this is easy and we go straight to step 2. If you need help coming up with a design then step 1 will take as long as you need to happily develop a design with us.
Step 2 (Initial quote):
- Typically it takes 2-3 business days from initial design approval.
Step 3 (CAD):
- Typically it takes 3-6 business days from the time the CAD deposit is paid. Each additional round of changes typically takes 3-6 business days.
Step 4 (Payment):
- Once the design is approved, step 5 (final production) can begin as soon as the balance is paid.
Step 5 (Final production):
- Typically it takes around 3-4 weeks from the time payment is received.
On average the entire process from start to finish typically takes 4-6 weeks, with some jobs taking at most 8 weeks. As a note, we do have the ability to do a rush job in less time, but the timeline varies based on the specifics of each custom job.
If you need a custom project rushed please reach out so we can discuss.
A FEW OF OUR PREVIOUS CUSTOM DESIGNS
